Explaining Your Decisions

Naming the trade-off you rejected, writing a decision record and a one-pager, presenting options instead of answers, saying "I don't know yet" without losing the room, and telling reversible decisions from the ones that are not.

Naming the Trade-off

Every real decision rejects something. Say what you gave up, who pays for it, and why that price is worth it — before someone else discovers it for you.

Q · When you explain a decision, can you say out loud what you chose not to have?
Decision Records

A short record written after the call — what was decided, what was rejected and why, and what would reopen it — so the reasoning survives the people who made it.

Q · Eight months from now, when someone asks why it works this way, where will the answer be?
The One-Pager

The page that gets a decision made by people who will read one page: the decision you need at the top, the options and their costs next, and everything else below the fold or gone.

Q · If the reader stops after the first paragraph, do they know what you need from them?
Options, Not Answers

Bring two or three real options, each with what it costs, and say which you recommend. Never bring only the recommendation — and never bring options without one.

Q · When you bring a decision to someone, are you giving them a choice or asking them to approve yours?
"I Don't Know Yet"

Say you do not know, say what you will do to find out and by when, and give the best current guess with its confidence — so the room keeps trusting you instead of trusting whoever guessed loudest.

Q · When you are asked something you cannot answer yet, what do you say so that people trust you more afterwards, not less?
Reversible vs Irreversible Decisions

Decide fast on what can be undone, and slowly, in writing, with the right people, on what cannot. Most of the skill is noticing which is which — and turning the second kind into the first.

Q · Before you spend a week deciding, or five minutes, do you know whether this decision can be undone?